TERMS & CONDITIONS
TERMS AND CONDITIONS
The following terms, conditions and policies are established to assist in ensuring productive and professional working relationships for all parties.
FEES AND BILLABLE SERVICES
PAYMENTS AND DEPOSIT FEE
A 30% non-refundable deposit is due at time of booking. An additional 50% deposit is due no less than 1 (ONE) week prior to event date. Balance payment must be paid prior to service. Preferred payment via wire transfer or check. Credit cards are accepted through PayPal, with a 3% fee applied.
Licensing fees are determined per event, based on catering and bar service needs, guest count, runtime and type of event. A deposit is required on expedited licenses and non-refundable regardless of licensing approval. Licenses are non-refundable once released to the client. Unused licenses will be surrendered back to the NYSLA and cancelled.
NYC EVENT PRO charges New York Sales Tax for all events. For our Non-Profit clients, NYC EVENT PRO requires a copy of a tax-exempt certificate.
A 15% administration service fee is applied to the balance before tax.
A 15% Staff Gratuity is suggested.
PREPRODUCTION AND POSTPRODUCTION
NYC EVENT PRO is available to provide all pre-production needs including, venue scouting, floor plan design, layout, and rendering, obtaining sponsor and vendor partnerships, permit sourcing, graphic design, social media promotion and more, at an additional charge.
If it is required by NYC EVENT PRO to transport, return and/or manage remaining event-specific sponsored and/or purchased product, additional handling fees apply.
A 5 (FIVE) hour minimum guarantee is quoted for each service staff. We reserve the right to increase or decrease the number of staff if the guaranteed guest count is 10% higher or lower than the number included in this contract. All Service Staff hours are provided on the catering quote at an estimated time (set up, service, clean up or tear down) depending on the catering needs. Where overtime is incurred, the actual hours worked by staff at the event will be reflected on the invoice following the event. Payment is due upon receipt.
LICENSING AND INSURANCE
NYC EVENT PRO provides NY State Liquor Authority approved Beer, Wine and Liquor Caterer’s Permit specifically for the event location, as well as offering the client and/or venue with Commercial General Liability, Liquor Liability, and Worker’s Compensation Insurance for the duration of the event. Please complete and return the LANDLORD AUTHORIZATION FORM and provide names and addresses for adding to the insurance policy. Click to download necessary REQUIRED BAR SIGNAGE and see the NEW YORK LAWS AND REGULATIONS page for more information. Please provide at least one week for SLA licensing and at least 48 hours for insurance and clearance documents to be completed, if possible.
We encourage you to reserve and book your date as soon as possible. Dates will not be held or reserved, or will any permits or licenses be filed until terms are finalized and a non-refundable deposit is made. NYC EVENT PRO reserves the right to refuse events that are requested late or exceed our capacity to provide service.
If the client cancels a contracted event, NYC EVENT PRO will retain the deposit/retainer fee as liquidated damages. In some special circumstances, deposits for canceled events may be held for up to 1 (ONE) year, to be put towards another catering event booked with NYC EVENT PRO. Future events must be booked in the same manner, adhering to a newly signed catering contract. NYC EVENT PRO is not responsible for cancellations due to venue scheduling conflicts or other venue-related issues. NYC EVENT PRO will work with client to appease all venue requirements, within reason, and in certain circumstances, will aid in relocating the event to a new venue, if possible. Cancelled staff shifts are subject to a $100 cancellation fee.
ATTENDANCE AND OVERTIME
Final guest count and runtime for an event must be received 5 (FIVE) full working days prior to the event. This count becomes the guaranteed number and is not subject to reduction. If attendance is above the guaranteed number or the event runs longer than the contracted time, NYC EVENT PRO will make every effort to accommodate your guests. However, we cannot guarantee the availability of additional items as specified in the original agreement and will substitute accordingly. Additional costs apply.
FOOD AND BEVERAGE
The purpose of the tasting is to show how the menu items that have been chosen for the event will be presented and garnished and give the client an opportunity to provide feedback and request any changes. A non-refundable charge per person for the tasting will apply. The menu will be reflective of our caterers’ capabilities.
Our caterers are happy to accommodate dietary restrictions. Please provide any knowledge of dietary restrictions in advance.
REFERENCES AND REFERRALS
If requested, we can provide contact information and references from past and current clients to discuss our services. You can view online reviews on GOOGLE REVIEWS and/or contact us at: email@example.com to speak to us for more details and industry-tailored referrals.
Depending on your needs, NYC EVENT PRO will provide some decor, and bar and service ware for your event. Tables, chairs, linen, additional decorations, glassware, dinnerware, etc are additional costs.
NYC EVENT PRO always provides more food and beverage than required, any product not consumed will be returned with NYC EVENT PRO staff.
Garbage disposal is the responsibility of the client and/or venue. If garbage disposal is not provided a disposal fee will be applied for arranging garbage pick-up and removal.
LOAD IN AND LOADOUT
Please provide times for load in and out in relation to the venue’s specifications. NYC EVENT PRO will contact suppliers to discuss any time restrictions. Where loadout must occur on the same evening of the event, rental pick up and removal will have an increased charge. NYC EVENT PRO is not responsible for items justify behind at the conclusion of an event.
ADDITIONAL TERMS AND POLICIES
SOCIAL MEDIA AGREEMENT
The Client owns Content and gives NYC EVENT PRO and its affiliated entities a license to use the Content on related websites, e-mail, and social media, including for promotional purposes.
NYC EVENT PRO aims to purchase core products (at least 50% of expenses) from independent suppliers, local to where the product will be used or where the company operates. We are committed ensuring at least 75% of our clients are local and independent individuals and/or entities. We integrate small batch, local and seasonal products, and ingredients whenever possible. We have ongoing relationships with valued local producers and specialty brands, both established and emerging. Our menus fluctuate in order to offer our clients the best possible options. We support an array of local small businesses and nonprofits with community and/or creative focuses. We are committed to donating each year the equivalent of 5% of revenues or more to charitable partners (including in-kind product donations) and the equivalent of 10% or more of our time through pro-bono services. For more information please email: firstname.lastname@example.org.
DECLARATION OF SUSTAINABILITY
Our vision is to conduct our business in a way that meets the needs of the present generation without compromising the ability of future generations to meet their own needs. We recognize that ecology, human communities and the economy are interwoven into a seamless net of causes and effects. Therefore, we embrace the challenge to move our operations and actions toward sustainable models where the management of resources, the direction of investments, the orientation of development, and the evolution of the organic products trade becomes consistent with the principles of sustainability. We also use 100% biodegradable cutlery and disposables for events when disposables are required and utilize food recycling opportunities when necessary.
LOCALLY TARGETED AND INCLUSIVE HIRING PRACTICE
We are committed to hiring local staff and creating an equal opportunity and discrimination-free workplace.
LINKS TO OTHER WEBSITES
Our Website may contain links to third-party web sites or services that are not owned or controlled by NYC EVENT PRO.
NYC EVENT PRO has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. NYC EVENT PRO shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
These Terms shall be governed and construed in accordance with the laws of New York, United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
We reserve the right, at our sole discretion, to modify or replace these Terms and Policies at any time. If a revision is material we will try to provide at least 30 days notice prior to related parties to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us at: email@example.com.